Help / FAQ

 

All our warehouses are currently operating as normal. We will offer customer support by Chat and Email only.  Our phone service will only take messsages. 1-877-629-5110
Click here to TRACK your order       Click nere to Return Your order

  • Free Easy Returns
    • Free Returns and Exchanges for up to 30 days. No Returns will be accepted without an RA#
    • Returns & Refunds: Please request a RA#(return authorization) with this Returns Form within 30 Days.
    • Exchanges: Same as a return. Please request a RA# with this Return Form and place a new order for your new items.We cannot place the new or replacement order for you. You must do this online.
    • Once you submit the return form, A return authorization number will be issued from our customer service department within 2 business day. Please be patient with our return process but the good news is that it is free.
    • No returns will be accepted without a RA# return authorization number.
    • No credit will be given until merchandise is received into our warehouse.
    • Depending on shipping time, and credit card processing it may take up to 14 days for your refund to be issued.
    • Shipping fees if any are not refunded.
    • There is no restocking fee on your return or exchange
    • Merchandise over 30 days old or discontinued merchandise may not be returned.
    • Absolutely no returns on printed , washed or decorated merchandise. Garments should be inspected prior to decorating.
  • Pricing
    • No Minimum orders and we are open to the public.  We are a wholesale company and we cater our pricing and services to customers who make bulk purchases.
    • Pricing for each item is listed on the items page.
    • You can mix colors and sizing any way you want.
    • White shirts are usually cheaper than the other colors.
    • Sizes XXL, XXXL and bigger are usually more expensive than the regular sizes.
    • We are a Wholesale Distributor of blank apparel, you are already receiving our lowest discounts offered on the products. we do offer volume discounts, please see items page for volume discount available.
    • If you need to place an order over $5,000 you may request a quote through our contact us page.
    • Prices are subject to change without notice.
  • Is there a minimum order?
    • There are No Minimums. we are open to the public.  We are a wholesale company and we cater our pricing and services to customers who make bulk purchases of blank apparel.
    • Samples may be purchased at the piece price and are not returnable. There are no free samples but after you placed your sample order and make a bulk purchase of over $500 we can credit you back your sample order up to $50. Please contact customer service once you place your larger order.
    • This site is open to the public. You do not have to be a merchant to place an order. It is now possible for the public to buy at wholesale prices. Larger orders will get volume discounts.
  • What about sales tax?
    • Please add items to your cart and enter your zip code to see if there is any sales tax for your state.
    • If you are a retailer and have a reseller permit or resale certificate please enter this info during your checkout process and if approved you will not be charged tax. You must follow up with an email including a pic of resale cert. or file of your resale certificate. If you already setup an account please log in your account and upload your resale certificate. If your resale is not approved during checkout please email a completed and signed valid resale permit. It must be on file to avoid being charged sales tax. If you were charged tax it will be credited after your resale certificate has been verified. You can email your sellers permit to [email protected]
    • If you are a reseller and do not have a resale certificate but would like to get one it is really easy. Just follow the link below and click on your state. You will then fill out their form and receive your Resale certificate. Some of the states have made this registration really easy and you might get your Resale Number immediately after you fill out and submit the form. Registration links by State
  • I'm not a merchant can I still order?
    • This site is open to the public. You do not have to be a merchant to place an order. It is now possible for the public to buy at wholesale prices. Larger orders will get volume discounts.
    • There are No Minimums. But if you are looking to purchase one or two pieces, we are not the right company for you. We are a wholesale company and we cater our pricing and services to the customers who want to make bulk purchases.
    • Samples may be purchased at the piece price and are not returnable.
  • Any additional discounts? - Volume Discounts
    • Discounts are automatically applied to orders of $250 or more in the shopping cart.
    • Orders of $250 or more will receive a 5% Discount automatically in the shopping cart.
    • Orders of $500 or more will receive a 7% Discount automatically in the shopping cart.
    • Orders of $1,000 or more will receive a 10% Discount automatically in the shopping cart.
    • Orders of $2,500 or more will receive a 12% Discount automatically in the shopping cart.
    • Orders of $5,000 or more will receive a 14% Discount automatically in the shopping cart.
    • If your order exceeds $7,500 and you are NOT ordering our Gildan style #5000 sale t-shirt in white, chat, e-mail or call 1-877-629-5110 to inquire about special pricing or to receive a quote.
  • Shipping

    To calculate your shipping cost, please put your items in your cart and then add your zip code.

    All orders over $99 Ship Free UPS Ground (usually delivered in 1 to 3 business days)

    • Tracking is sent out by email within 1 business day after your order is placed. You can also verify your order online in your account or on our tracking page or visit our live tracking page.
    • Orders placed from Monday to Friday before 1:00 pm local warehouse time are usually shipped the same day. All orders placed after 1pm will ship the following business day. All orders placed on Saturday or Sunday will be processed and shipped on Monday.
    • Regular UPS ground orders are delivered within 1 to 3 business days but sometimes it can take up to 5 business days till delivery of your order. Once you put your zip code in the cart you will get an estimated delivery date.
    • Your order may arrive in separate shipments. The shipping and handling charge on your invoice is final. You will never pay any extra charges for separate shipments from multiple warehouses.
    • We now have 9 warehouses across the U.S and we will ship from the closest warehouse that has stock available for your location.
    • Our warehouses are located strategically across the U.S. California, Reno, Kansas, Texas, Illinois, Florida, Georgia, New Jersey, Mass.
    • We're sorry we presently do not ship to Alaska or Hawaii. We will add a shipping option for these states in a few months.
    • We ship only to locations within the U.S. and cannot currently ship to APO/FPO addresses or to Puerto Rico, Guam, or the Virgin islands. We do not ship outside the U.S.
    • We do not ship to PO boxes.
    • Click here to TRACK your order

  • Where do we ship from?

    Bulk T-shirt Map

  • How can I track my order?

    Chat or E-mail Us / Track your order online by logging into your account. We also send out an email with tracking info as soon as your order is shipped.

    Click here to TRACK your order

  • Can I pickup my order

    No Customer Pickup

    We don't have a customer counter at any of our locations. No customer pickup or showroom.

  • Payment options

    Most popular form of payment Visa, Master Card, American Express and Discover. This is a secure site. On all our pages all info is passed through a secure connection. Please make sure to use the most recent browser available

  • School and Government purchase orders

    School & Government purchase order instructions.

    • First put all the items you intend to purchase in our shopping cart.
    • After adding all the items to the cart please add your zip code in the shipping estimator. Please add local sales tax.
    • You will not be able to complete your purchase order online unless you are paying by credit card.
    • Please take a screenshot of your cart and E-mail it with your PO to [email protected]
    • If you have any question please use our chat service or call 1-877-629-5110
  • Privacy notice

    BulkApparel.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

    Does BulkApparel.com Share the Information It Receives?

    Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share or give out any customer information gathered while shopping at bulkapparel.com

  • Do we share your info

    Does BulkApparel.com Share the Information It Receives?

    Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share or give out any customer information gathered while shopping at bulkapparel.com